If your trigger contains only one action, there is no logic statement. However, if you add another action, you must make a decision: do you want the trigger to activate when Action 1 AND Action 2 are in effect, or when Action 1 OR Action 2 are in effect? For each additional action, you must make a similar decision, until your trigger is structured the way you want. This structure is called a logic statement.
The AND Operator takes a series of elements and puts them together to create a statement. Here is an example of a trigger’s logical statement:
Activate this trigger for anyone who:
Completes a survey
AND
Opens an email
The trigger is activated only when customers have performed both actions.
The OR operator also combines elements in a statement, but works a little differently:
Activate this trigger for anyone who:
Clicks Link #1
OR
Clicks Link #2
The trigger is activated when customers click Link #1 or Link #2.